Rob Cooke Publications

Leadership Development Leadership & Board Performance Shared Services and Outsourcing

Are you an essential leader?

I got, got, got, got no time... Randy Bachman wrote these lyrics for the Guess Who in 1969. Today they ...
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Building an accountability and high-performance culture

As organizational leaders, we are often disappointed that our people are not delivering what is needed or required. Sometimes people ...
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Creating clarity of organizational direction

Can you clearly state, in a way that everyone can understand and embrace, where you want your organization to be in ...
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Getting control of your time – Part 1

Maintaining Energy and Focus As a leadership advisor and strategist who works with executives from all sectors, I encounter leaders ...
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Getting control of your time – Part 2

Managing tasks and activities As a leadership advisor and strategist who works with executives from all sectors, I encounter leaders ...
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The benefits of booting the annual performance review ritual

For years I have watched organizations perform the annual performance review ritual. Most managers complain about the amount of time ...
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Rethink executive leadership fundamentals

It might be the state of the economy or just the turbulent times we live in, but it seems that ...
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What sets successful CEOs apart

HBR May-June 2017 by Elena Lytkina Botelho, Kim Rosendoetter, Stephen Kincaid and Dina Wang This article identifies four key behaviours ...
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Taking on the new executive position

Congratulations on your new appointment. This is a great opportunity and the actions you take during your first few months ...
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The future of leadership development

Every organization wants to maximize the potential of their leaders in order to achieve superior results and the need for ...
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Creating exceptional leadership teams

Leadership teams are critical to managing the complexity of today’s work and most leaders spend a great deal of time ...
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Creating effective and high-performance boards

Effective and highly performing Boards are critical to ensuring effective organizational governance in today’s complex world and there is a ...
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The board’s role in strategy development

We are told that strategic planning is one of a Board’s key roles. There is, however, a great deal of ...
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Achieving Shared Services Success – Part 1

During the 1990s large multinational corporations adopted shared services as a tactic for reducing costs of transactional processing functions. They ...
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Achieving Shared Services Success – Part 2

In Part 1 of this series I outlined my perspectives on what is required to establish a solid foundation for shared ...
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Achieving Shared Services Success – Part 3

In Part 1 of this series, I outlined my perspectives on what is required to establish a solid foundation for ...
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Why are outsourcing customers so unhappy?

We often hear that customers are dissatisfied with their outsourcing services. Most service providers are quite competent so, why are ...
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Fixing the outsourcing blame game

We hear a lot from customers who are unhappy with the services they are receiving from their outsourcing service providers; ...
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